Privacy Policy
1. Who We Are
Elevate by OBM Inc. ("we," "us," or "our") is an online business management consultancy based in Ontario, Canada. This Privacy Policy explains how we collect, use, and protect your personal information when you engage with our services or website (elevatebyobm.com).
2. Information We Collect
We may collect the following personal information:
– Name and contact details (email address, phone number)
– Business information you share during our work together
– Billing and payment information
– Communications exchanged via email or other platforms
3. How We Use Your Information
Your information is used to:
– Deliver and administer the services you have purchased
– Process payments and issue receipts
– Communicate with you regarding your engagement
– Improve our service delivery (using anonymized information only)
We do not sell, rent, or trade your personal information to third parties.
4. Third-Party Tools
To deliver our services, we use trusted third-party platforms including HoneyBook (client management and payments) and Zoom (video sessions). These platforms have their own privacy policies and handle your data in accordance with their terms.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable law. You may request deletion of your information at any time, subject to any legal retention obligations.
6. Your Rights
Under PIPEDA (Canada's Personal Information Protection and Electronic Documents Act), you have the right to:
– Access the personal information we hold about you
– Request corrections to inaccurate information
– Withdraw consent, subject to legal or contractual limitations
To exercise any of these rights, please contact us at: kerry@elevatebyobm.com
7. Security
We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. However, no method of electronic transmission is completely secure.
8. Changes to This Policy
We may update this Privacy Policy from time to time. The most current version will always be posted at elevatebyobm.com/privacy.
9. Contact
Questions about this policy? We would be happy to help.
Email: kerry@elevatebyobm.com
Website: elevatebyobm.com